Operational Asia/Jerusalem —:—:—
B.Sc Information Systems · Academic College of Tel Aviv–Yafo · 2023–2026

I trace root causes, write the test procedures, and verify the fix holds.

Emile Khamis. A structured, detail-oriented approach to identifying, documenting, and resolving system issues: as a NOC Operator I investigate technical incidents daily, tracing root cause through log analysis and following each one through to resolution across teams, not just first response. I'm comfortable reading requirements and translating them into clear, structured test procedures, with hands-on experience building validation logic into my own full-stack projects — from price-variant correctness to feature-flag isolation. Methodical, precise, and always learning on my own time — most of what I know about testing and tooling, I picked up independently at home, long before it showed up in a job description.

Arabic — Native Hebrew — Advanced English — Advanced
Emile Khamis
Emile Khamis
SYS.01

Experience

NOC Operator
Wecom
12/2025 — PRESENT
  • Investigate technical incidents daily, tracing root cause through production log analysis before verifying resolution.
  • Document findings clearly and follow issues through to full resolution across teams, not just first response.
  • Monitor and support reliability of production systems in a 24/7 environment, catching and containing issues before they escalate.
  • Manage technical incidents and service requests end to end using CRM and IT service management platforms.
  • Collaborate cross-functionally with engineering and operations teams (Jira, Metabase, Monday, Microsoft Teams) to track, document, and close out issues.
Tutor — Perach Program
2022 – 2023

Taught Arabic to elementary school students.

National Service
2021 – 2022

Mentored students in Math and Physics; led science experiments.

SYS.02

Flagship build

1 live paying customer · 4 demo builds

AlwaysSmart100

A multi-tenant SaaS platform where correctness has to hold across every tenant independently — pricing, promotions, and feature flags can't leak between businesses sharing the same schema. Visit site →

Each customer gets their own live site at /r/<slug> plus a no-code admin login to edit their menu, business info, and branding — so mistakes surface as a wrong price or a promo showing on the wrong site, not a stack trace.

Ahuva is the first real paying customer. Dr. Burger, Herscheles, Jaffa Pizza Kitchen, and Puaa are demo and prospect builds, each exercising the same shared data model and admin panel.

  • Price variants— multiple labeled prices per item (e.g. third / half / pitcher) have to render and total correctly in every combination.
  • Happy Hour— a cross-cutting view over flagged items, independent of category, with per-tenant enable flags and per-item or per-variant discounts to verify.
  • Deal cards— promo cards route correctly into their category or the Happy Hour view without a dead link.
  • Party-ad banner— an admin-managed banner gated per tenant, so it never shows on a business that hasn't enabled it.
  • Privacy-safe statistics— anonymous daily/hourly view counts, bucketed by the venue's own local time, with no visitor identity stored.
Next.js 16 · App Router · Turbopack Supabase Postgres Tailwind CSS v4 Custom JWT auth (jose + bcryptjs) Vercel
Generic tenant

New customers render through one shared route and component before a bespoke design is built.

Bespoke tenant

Every live tenant gets its own route and one-off design, still pulling from the same data and admin panel.

SYS.03

Projects

Final Year Project · Agile Team · Tel Aviv–Yafo Academic College

VisitorGuideBot — Autonomous AI Visitor Guide Robot

An autonomous humanoid robot (Hiwonder TonyBot) that detects visitors, converses in Hebrew via the Gemini LLM, and performs physical gestures — a project where isolating what was actually broken mattered as much as building what worked.

  • Diagnosed and resolved multiple production-blocking bugs — an invalid/deprecated LLM model reference, a dependency misconfiguration breaking fresh installs, and a Windows console encoding crash — restoring full functionality to a previously non-working pipeline.
  • Reverse-engineered the robot's undocumented onboard MicroPython firmware and I2C hardware interfaces to determine real hardware constraints, then engineered a reliable GUI-automation workaround to trigger physical actions on demand, since no persistent onboard command listener existed.
  • Remediated a hardcoded API credential exposure by migrating to environment-variable configuration before version control.
  • Maintained the project on GitHub with structured commits and documentation.
Python Google Gemini API OpenCV Edge-TTS MicroPython Hiwonder TonyBot
README on GitHub →

Examix

Web

Generates multiple shuffled exam versions from a single PDF — question and answer scrambling has to stay internally consistent across every version, with login, registration, and exam history to match.

PHPMySQLjQuery
Source on GitHub →

JobPilot AI

Independent

AI-powered job-search agent that automates job board searches, with a tiered pricing model and onboarding flow.

AI agentsAutomation

Trilingual E-Learning Platform

Freelance client

Full-stack learning platform with multilingual/RTL support, gated video access, and secure authentication — built for a client using Claude Code.

Next.jsTypeScriptPostgreSQL
SYS.04

Skills inventory

Databases & validation
SQL, database structure design, validation logic
Monitoring & investigation
Production log analysis, Zabbix, Grafana, Metabase
Programming
Python, Java (OOP), C, C++, JavaScript, TypeScript
Web development
HTML, CSS, React, Next.js, Node.js, PHP, jQuery
Networking & protocols
TCP/IP, HTTP/HTTPS, DNS, DHCP, network architecture
Cloud & systems
AWS (EC2, S3, VPC, CI/CD, Load Balancer), Linux fundamentals
Tools & methodology
Jira, Monday, Git, Docker, Agile development, AI-assisted development (Claude Code)
SYS.05

Education & certifications

B.Sc in Information Systems

Academic College of Tel Aviv–Yafo · 2023 – 2026
Systems Analysis & Design Information Systems Design & Development Databases & Data Modeling Information & Data Security Data Structures Project Management

Certifications

Google Analytics 4 (GA4) — Google Skillshop2025
Project Management — Academic College of Tel Aviv–Yafo2025